Shipping policy
๐ Shipping Policy
At Zโs Apparel, weโre committed to delivering your order with care, integrity, and excellence. Below youโll find details about our shipping process and what to expect after placing an order.
Order Processing
All orders are processed within 2โ4 business days (excluding weekends and holidays) after receiving your order confirmation email.
Once your order ships, you will receive a shipping confirmation email with tracking information.
During high-volume periods, processing times may be slightly extended. We appreciate your patience and grace.
Shipping Rates & Delivery Times
Shipping charges are calculated and displayed at checkout.
Estimated delivery times after processing:
-
Standard Shipping: 3โ7 business days
Delivery times are estimates and may vary due to carrier delays or circumstances beyond our control.
Free Shipping
As a thank-you for supporting our mission, we offer FREE standard shipping on all U.S. orders over $75 (before taxes and discounts).
Free shipping is automatically applied at checkout when the qualifying subtotal is met and applies to standard shipping only.
Domestic Shipping Only
We currently ship within the United States.
At this time, we do not offer international shipping, but we hope to expand in the future.
Tracking Your Order
Once your order ships, youโll receive a tracking number via email. Please allow 24โ48 hours for tracking updates to appear.
Incorrect Address Disclaimer
Please ensure your shipping address is entered correctly at checkout. Zโs Apparel is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.
Lost, Delayed, or Damaged Packages
Zโs Apparel is not responsible for shipping delays caused by carriers, weather conditions, or events outside our control.
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery or expected delivery date so we can assist you.
๐ง Contact: zsapparel.co@gmail.com
Please include your Name and Order ID.
Shipping & Returns Alignment
Shipping timelines do not affect our 14-day return policy.
Return eligibility begins once your order is delivered, not when it ships.
Please refer to our Refund, Return & Exchange Policy for full details.
โWhatever you do, work at it with all your heart, as working for the Lord.โ โ Colossians 3:23
โ Shipping FAQ
When will my order ship?
Orders are processed within 2โ4 business days. Once shipped, youโll receive a confirmation email with tracking information.
How long does delivery take?
After processing, standard shipping typically takes 3โ7 business days. Delivery times may vary depending on location and carrier conditions.
Do you offer free shipping?
Yes. As a thank-you for supporting our mission, we offer free standard U.S. shipping on orders over $75 (before taxes and discounts).
Free shipping is automatically applied at checkout.
Do you ship internationally?
Not at this time. We currently ship within the United States only.
How do I track my order?
Youโll receive a tracking number via email once your order ships. Please allow 24โ48 hours for tracking updates.
What if my package is delayed?
Shipping delays caused by carriers, weather, or unforeseen circumstances are outside our control. We appreciate your patience and will assist where possible.
What if I entered the wrong shipping address?
Please double-check your address before completing checkout. Zโs Apparel is not responsible for orders shipped to incorrect addresses provided by the customer.
If the package is returned to us, additional shipping fees may apply to resend it.
What if my package arrives damaged or is lost?
If your order arrives damaged or appears lost, contact us within 7 days of delivery or expected delivery date.
๐ง zsapparel.co@gmail.com
Include your Name and Order ID, and weโll help resolve the issue.
Does shipping time affect returns or refunds?
No. Our 14-day return window begins once your item is delivered, not when it ships. Please see our Refund, Return & Exchange Policy for full details.
Will I be notified when my order ships?
Yes. Youโll receive a shipping confirmation email with tracking information once your order is on the way.